Shipping policy
Shipping Policy
Thank you for shopping with The Isabella Collection.
We're committed to delivering your order as quickly and carefully as possible. Every order is prepared with attention to detail to ensure it arrives in excellent condition.
Order Processing
Orders are typically processed within 1–3 business days after payment has been confirmed.
During busy periods, holidays, or special promotions, processing may take a little longer. If this happens, we'll keep you updated.
Shipping Times
Estimated delivery times are:
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United States: 5–12 business days
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Canada: 6–15 business days
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United Kingdom: 5–12 business days
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Australia: 6–15 business days
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Europe: 6–15 business days
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Other International Locations: 7–20 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.
Order Tracking
As soon as your order has been shipped, you'll receive a confirmation email with your tracking information so you can follow your package every step of the way.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are unable to guarantee changes once an order has entered processing.
Customs & Import Fees
International orders may be subject to customs duties or import taxes depending on your country's regulations. These charges are the responsibility of the customer.
Need Help?
If you have any questions about your order or shipping, our support team is always happy to help. Simply reach out through our Contact Us page, and we'll respond as soon as possible.